Terms and Conditions

1. General Agreement

Welcome to Oakridge Hen Farm. By accessing our website, purchasing our poultry, or ordering our fresh farm goods, you agree to be bound by the following simple terms. We reserve the right to update these policies periodically to reflect changes in our agricultural practices or legal requirements.

2. Poultry Health & Heritage Breeds

Our priority is the health and welfare of our free-range chickens. All birds are raised in a natural environment and undergo careful health checks before leaving the farm.

• • All purchases of live poultry are considered final upon collection, ensuring strict biosecurity on our farm.
• • We guarantee the health of our birds at the time of handover. If you have concerns within the first 48 hours, please contact us directly.
• • Availability of specific heritage breeds fluctuates with natural breeding seasons.

3. Farm Goods & Fresh Eggs

Our farm goods, including fresh eggs, are produced using traditional agricultural methods. Natural variations in size, color, and texture are completely normal and reflect the true nature of free-range farming.

Goods must be stored as recommended upon receipt. We cannot accept returns on perishable items such as fresh eggs, but we will always happily replace items if there has been a genuine error on our part.

4. Farm Visits & Collections

We love sharing our passion for ethical poultry farming. However, as a working farm with active breeding programs, visits are strictly by scheduled appointment only.

• • Visitors must follow all hygiene and biosecurity instructions provided upon arrival.
• • Please dress suitably for rustic countryside conditions.
• • Children must be supervised at all times around the animals and farm equipment.